What I wish everyone knew about reservations

What I Wish Everyone Knew About Reservations

Whether you’re booking a dinner table, a vacation villa, or a spa treatment, reservations are often taken for granted-until something goes wrong. Having worked in hospitality (or simply being a frequent guest), I’ve learned a few truths that I wish more people knew. Here’s what I believe everyone should understand about making (and keeping) reservations:

1. A Reservation Is a Two-Way Agreement

When you reserve something, you’re not just saving a spot-you’re making a commitment. The business is also holding that spot just for you, often turning away others in the process.

2. Confirming Matters More Than You Think

If you receive a confirmation request via email, text, or phone-please respond. It helps the provider plan staffing, inventory, and timing more efficiently.

3. Last-Minute Cancellations Hurt

Life happens, of course. But cancelling a reservation just hours before (or not showing up at all) can result in lost income or wasted resources-especially for small businesses.

4. “Just 10 More Minutes” Can Disrupt Everything

Arriving late might seem harmless, but many businesses operate on tight schedules. A delay can cause a ripple effect, affecting other guests’ experiences too.

5. Be Honest About Group Size

Underestimating your party size can lead to seating issues, slow service, or even cancellation. It’s always better to overestimate and adjust later.

6. Special Requests? Say It Early.

Need a vegan meal, a baby seat, or an allergy-friendly option? Mention it when you book-not when you arrive. It makes a huge difference.

Final Thought

Reservations are more than just appointments-they’re part of a system built on trust and mutual respect. The more we treat them seriously, the better experience we create for ourselves and for others.